Customer Reviews of Our Service
We have had the distinct privilege of crafting and executing bespoke private tours,
Christian pilgrimages, and exclusive golf expeditions for discerning travelers from
all corners of the globe. Every single guest has experienced an unforgettable journey,
left with the highest level of satisfaction and deep delight.
Below is a selection of testimonials that reflect the essence of our world-class service:
8-Day Kyushu Family Tour (Malaysian Guests)
We would like to thank you for the very good service provided for our recent trip.
From the moment we arrive at Fukuoka airport to the well planned and coordinated
itinerary . Very much appreciate the good job !
The driver, Sekimoto san was professional, punctual and attentive throughout the journey.
His friendly service made the experience more enjoyable. Everything was smooth and
well-organized allowing us to fully relax and enjoy our trip without any concern.
Please extend our heartfelt thanks to Sekimoto san, we truly appreciate the effort and
care that went into making this trip a memorable one.
Thank you once again and we will definitely recommend your service to our friends.
4-Day Kyushu Family Tour (Singapore Guests)
Thank you very much for your company’s services during our trip. We very much
enjoyed the services provided by both drivers and we commend them on their
excellent recommendations and service.
We would be happy to recommend your company to our friends and will definitely
reach out again the next time we need a driver in Japan / Kyushu.
13-Day Kyushu Private Tour (Australian Guests)
Big thank you for making our trip pleasantly enjoyable.
We’ve ride, cruised & walked through beautiful parts of your Island, and hope to come
back to see other areas of scenic Kyushu. Please extend our thanks to Masa as well.
We were well-looked after despite some hiccups but all were addressed quickly and
smoothly. Thank you, hope to visit again.
12-Day Kyushu Private Tour (Australian Guests)
The group have fabulous times in japan, we entirely enjoyed it. We have just a good safely
driver with patience and experience tour guide Fumiko.
Thank you.
I just want to express my delight to have Fumiko-san guide us on our recent trip of Kyushu.
She was most attentive, helpful, well informed and have very pleasant kindness.
My husband Peter was in need of wheelchair and together both she and Kubota-san (driver)
were most helpful through our to ease our tour.
Please pass on our appreciation to both of them. Many thanks
9-Day Kyushu Family Tour (Singapore Guests)
Thank you for your help with the Kyushu tour. It was very well organised. The group was
impressed with the program and with the support from Hori San and Miki.
The hotels were well chosen and the 3 Japanese Inn were superb in both the Onsen and
meals. Location of hotels were also very good for us to explore and shop in the evenings.
Everyone really enjoyed the tour. Definitely will recommend your company to anyone
who wants to go to Kyushu.
8-Day Kyushu Family Tour (Singapore Guests)
I want to let you knw how happy we are with the arrangement and selection of hotels.
We are also very happy with the services of Sekimoto-san. He proactively suggested us
to rearrange our agenda based on weather of the week. With his guidance, we are able
to visit the most important sightseeing spots during a wonderful and sunning days.
We are also able to take really beautiful photos who will be great memory of the family.
He is very flexible, helpful and friendly.
Thanks for recommending Sekimoto-san to us. We will share our great experiences
with your agency to our Singapore friends.
9-Day Kyushu Family Tour (Singapore Guests)
We thoroughly enjoyed our private tour of Kyushu arranged with your organisation.
It was at a relaxed pace and we got to see many significant and magnificent places
in Kyushu.
I must add that the English speaking driver you arranged for us, Mr Mark Monden
provided us with excellent services – driving and guidance.
We will certainly contact your organisation for any future trips in Kyushu.
12-Day Kyushu Family Tour (Singapore Guests)
Thank you very much for all the arrangement that made our recent tour and stay in Kyushu
so enjoyable and memorable.
Would like to take this opportunity to thanks our guide, Junko san and our driver, Kazo san
who is a retired 7 stars JR train driver. Junko san had done a commendable job and Kazo san
with his excellent driving skill had ensured we arrived at each of the destination comfortably
and safely. Our 3 ‘little monsters’ (my grandchildren) enjoyed the interaction and accompany
of Junko san and Kazo san throughout the journey.
Junko san was our great time-keeper and constantly liaised with the restaurants to ensure
our delicious lunches were ready for us to enjoy on arrival. She and Kazo san also
recommended a few great eating outlets for us to enjoy our lunch. Although time was running
late, Kazo san went the extra mile to drive to us the southern most point of Satsuma peninsula
for us to enjoy the sunset view before heading to the hotel. We feel blessed and grateful.
Once again thank you for helping us in organising this tour and allowed us to have a wonderful
family time. Will contact you when we plan to visit Kyushu again to experience different seasons
of the year.
8-Day Kyushu Family Tour (Singapore Guests)
I want to thank you all for the wonderful trip planned again.
I would like to leave a testimonial for your team and for the driver Mr Tasuke Sekimoto.
My aged parent and I went on a week long trip in Kyushu planned by Japan Kyushu Tourist,
including Nagasaki, Shimabara, Hitoyoshi, Ibusuki and Kagoshima. This is my second year
engaging this tour agency and this tour guide as I was very satisfied with them last year.
The tour was planned with great care by the team at Japan Kyushu Tourist and they were
very responsive and attentive to my requests via email. I had asked for Western style hotel
rooms to accomodate my parent and these were dutifully arranged. I would like to commend
the tour guide/ driver Mr Tasuke Sekimoto for going above and beyond at his job. He was
able to adjust the itinerary to suit our preferences, bring us to eat the most delicious of
Japanese foods and also make arrangements in advance. He was always on the ball,
attentive and so hardworking. He also spoke English very fluently! We were very impressed
with his service. If you are looking for a trip with ease and comfort, do not hesitate to book
a tour with Japan Kyushu Tourist and Mr Tasuke Sekimoto.
11-Day Kyushu Private Tour (Singapore Guests)
Our guide, Fumiko worked very closely with the bus driver, Sato to plan for suitable rest stops on the
longer drives & we appreciate their thoughtfulness. Sato was a very safe and careful driver and we
appreciate his skillfulness and care. Fumiko is tirelessly making sure all the arrangements for our
next stops are in order and if there is problem she tries very positively to overcome the difficulty.
She talked to every shuttle bus driver/taxi driver at the base of Takachiho Gorge to try and get us a
ride up to the bus park. Everyone said no until one driver said ok as his customers were a no show!
She is someone you can depend on and she is very fit to climb everywhere so effortlessly.
As customers, we are generally delighted as your service has exceeded our expectations.
Accommodations in Kagoshima and Beppu were excellent. Arden Hotel has its own character and
I liked it. As you can guess, those 3 hotels had outdoor onsens as well. We were treated to fireworks
at 6pm whilst in the outdoor onsen facing Sakurajima – what a nice surprise! Ibusuki Seaside Hotel was
good for our in-house black sand experience. The Kumamoto hotel was excellent for its close location
to shopping and food but we did not have much time for shopping there. Likewise Clio Court Hotel is
also located right at Hakata Station entrance – some ladies felt it was old and furniture dated but for a
short stay, most of us had no negatives as the rooms were quite large to accommodate all our big
suitcases for packing! I personally consider Clio Court Hotel much nicer than Richmond Hotel.
The food everywhere ranges from good to excellent – we managed to try almost everything on Kyushu
except those Kagoshima lobsters Fumiko mentioned as we drove away from Kagoshima!
I used to work as a Total Quality Manager (TQM sort – not the QC sort) so I have asked the ladies to
fill out a feedback questionnaire and I will summarise their feedback and send it to you possibly by
the end of next week.
A big Thank You to Hikako for patiently working all the bits and pieces of our main itinerary and my
personal side itineraries. I have given Fumiko a little bag for assorted items for both Hikako and
Masa-san – small items from Singapore. And a big Thank You to Fumiko & Sato-san too!
8-Day Christian Pilgrimage Tour (Bruneian Guests)
Thank you for all the good arrangements. The hotels and food were outstanding.
Even the special meal requests were catered for.
Coaches and all services were punctual. We had a very resourceful guide and
Shuji San has shared with us a wealth of information.
Be assured we will contact you again for next year trip.
10-Day Kyushu Family Tour (Singapore Guests)
We would like to express our utmost gratitude and appreciation for the thoughtful itinerary and
arrangements for our group by Japan Kyushu Tourist and Takako-san 
This was a family trip for the parents as they have not had a vacation 2015 til the end of the
pandemic. I found Japan Kyushu Tourist on the Internet while looking for options as our tour
of Kyushu with JTB Sg office had to be cancelled due to insufficient participants.
The process of engaging with Japan Kyushu Tourist was very personal and smooth, I was
asked if I had any themes, location or activity wish lists in mind to visit. I had very simple
wants and highlighted my mom’s vegetarian meal needs, a couple of activities like fruit picking,
and a request for 1.5days free and easy in FUK before we departed, also I stated that we are
a chill group who didn’t need a “marathon itinerary” that requires us to wake up super early
everyday and cover miles in a bus to cover everything, just good food and some sightseeing
peppered with own time to do shopping will be good.
Takako-san got the above description down pat, the itinerary’s pace was exactly what worked
for us. We would check out by 9am after a hearty hotel breakfast each morning and reach
a point of interest 1.5-2hrs away in a new city each day, 2-3 places of interest with even up to
2hrs time per place. The English speaking driver, Mr Mark Monden, assigned to our group was
always looking out for our interest too. When we couldn’t see Mt. Aso due to bad weather,
he researched on a nearby children’s petting zoo with cute activities where we could visit.
Admission fee was not included and an additional cost to us but we were very appreciative of
the effort and thought especially when we noted other bigger tour groups’ participants were just
hanging around the museum area because they were just placed there. 
Sure we did not
have a tour guide attached to us unlike if we followed a big tour group like JTB but our driver
Mark-san was so considerate and always told us how much time we spend at each place was
up to us. 
When it was raining at the fish market, Mark-san told us we could even bring our
purchases to eat inside the van if we liked and he always found a place close to wait patiently
in the van for us at each location, just in case we needed him at any time.
Little things like that felt big and I keep feeling grateful that I found Japan Kyushu Tourist.
Takako-san and Masa-san were also always super prompt to respond. (Of course for fellow
vacation planners, please be professional even though it’s vacation planning and reciprocate
with punctuality on timelines and communication 
) .
I actually didn’t expect Japan to be so very crowded with tourists now as I wasn’t following the
news weeks before due to work. But the entire itinerary was so well organized we weren’t
impacted. We checked ourselves in at hotel receptions with our passports citing “Japan
Kyushu Tourist” (tip to keep the Katakana wording of that on hand too, as some places the
hotel staff may not be too proficient in English), the accommodations arranged were super
comfortable. Our best meal was the dinner at hotel on our first night in Harazuru, parents
were gushing throughout the meal! Plus the beautiful onsen!! All the other hotels with onsens,
the breakfast spreads were yum
. Whenever in the city area, we were placed in hotels that
are conveniently located near main train stations with malls. The entire trip was a perfect
balance of sightseeing and then personal time for shopping each evening after 5pm!!
It’s also the perfect balance between a self planned vacation and the hectic itinerary of a
tour group, I Loved that we were more in control of our time even with a planned itinerary.
We appreciate the beauty of Kyushu so much now. My sister and I had a chat and we think
should return to Japan in future, it will be back to this region via Fukuoka rather than Tokyo,
where the people are warmer and more receptive of tourists especially since the crowding
started.
7-Day Kyushu Golf Tour (Singapore Guests)
Thank you for organizing this trip. We are all very happy with the arrangements.
Miki San is a very good guide. And Sato-San is a very capable and safe driver.
My feedback to you is that the BBQ place is probably not suitable as the place is
filled with smoke and no ventilation fans. Also the first 2 golf courses are good ,
the third course is too hilly and undulating for seniors like us. Too tiring climbing
up the many slopes without caddy. The food selections were fabulous..
we enjoyed the wide array of food.
Thanks again and we will contact you next time if we decide to come again.
Have a good day.
10-Day Christian Pilgrimage Tour (Singapore Guests)
We have returned home safely after a very fulfilling pilgrimage.
We understand much better Christianity in Kyushu over 450 years and enjoyed ourselves.
Will contact you again when we are planning our next pilgrimage trip to Japan.
That you very much for the very well planned trip.
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