Customer Satisfaction: English-Speaking Private Car Services

 

Hear from clients who turned their travel dreams into reality.

Read their reviews on how our luxury cars with English-speaking

drivers deliver the ultimate bespoke journey across Kyushu, and see

how truly satisfied they are.

 

 

3-Day Kyushu Family Tour (Malaysian Guests)

Testimonials

Hinami-san,

Thank you so much for helping my family and I enjoy our trip to Kyushu.

The arrangements were great and Sekimoto-san was a wonderful guide

and driver.

 

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4-Day Kyushu Family Tour (Singapore Guests)

Testimonials

Dear Takako,

Thank you very much for your company’s services during our trip. We very much

enjoyed the services provided by both drivers and we commend them on their

excellent recommendations and service.

We would be happy to recommend your company to our friends and will definitely

reach out again the next time we need a driver in Japan / Kyushu. 

 

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10-Day Kyushu Family Tour (Singapore Guests)

Testimonials

Thanks, Takako san.  We did enjoy ourselves.  Thank you for assigning Sekimoto

san to drive and guide us, he was very attentive and we thoroughly enjoyed the

food and sights he brought us to.  Will certainly recommend your service to our

friends and family. 

Please also extend our thanks to Sekimoto san for his service, patience and

guidance.

 

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12-Day Kyushu Family Tour (Australian Guests) 

Testimonials

Thank you for organising the wonderful tour for us.

We all enjoyed it very much.  Ken Funaki is an experienced driver and a

knowledgeable and friendly tour guide.

We can’t thank him enough for taking care of us during the entire trip.

We definitely will recommend your company to our friends who want to

visit Kyushu.

 

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9-Day Kyushu Family Tour (Canadian Guests)

Testimonials

Hello Takako-san,

Thank you for your email and yes, we have returned home now. 

We enjoyed touring Kyushu very much, and appreciated the kind

services of Yasu-san.  He took very good care of us!  We also

appreciated the change in hotels, they were all very good. 

I will miss the Japanese baths very much!

 

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10-Day Kyushu Family Tour (Singapore Guests)

Testimonials

Hi Takako,

We have reached home safe and sound.  We will like to express our

deepest appreciation to your agency for the excellent programme and

coordination for the trip. Our driver cum guide, Mr Sekimoto has also

provided fantastic service during the past week by going the extra mile

to meet our requests.

Thank you for giving us a wonderful experience in Kyushu. 

 

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8-Day Kyushu Family Tour (Singapore Guests)

Testimonials

Dear Hinami-san,

I am writing to you while on the way back home to Singapore.  I want to

let you know how happy we are with the arrangement and selection of hotels. 

We are also very happy with the services of Sekimoto-san.  He proactively

suggested us to rearrange our agenda based on weather of the week. 

With his guidance, we are able to visit the most important sightseeing spots

during a wonderful and sunning days. 

We are also able to take really beautiful photos who will be great memory of

the family. 

He is very flexible, helpful and friendly. 

Thanks for recommending Sekimoto-san to us.  We will share our great

experiences with your agency to our Singapore friends.

 

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8-Day Kyushu Family Tour (Singapore Guests)

Testimonials

Hi Mrs Takako, Mr Masa Kondo and team

I want to thank you all for the wonderful trip planned again.

I would like to leave a testimonial for your team and for the driver Mr Tasuke

Sekimoto. My aged parent and I went on a week long trip in Kyushu planned

by Japan Kyushu Tourist, including Nagasaki, Shimabara, Hitoyoshi, Ibusuki

and Kagoshima. This is my second year engaging this tour agency and this

tour guide as I was very satisfied with them last year.

The tour was planned with great care by the team at Japan Kyushu Tourist

and they were very responsive and attentive to my requests via email.

I had asked for Western style hotel rooms to accomodate my parent and these

were dutifully arranged. I would like to commend the tour guide/ driver Mr Tasuke

Sekimoto for going above and beyond at his job. He was able to adjust the

itinerary to suit our preferences, bring us to eat the most delicious of

Japanese foods and also make arrangements in advance. He was always on

the ball, attentive and so hardworking. He also spoke English very fluently!

We were very impressed with his service. If you are looking for a trip with

ease and comfort, do not hesitate to book a tour with Japan Kyushu Tourist and

Mr Tasuke Sekimoto.

 

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10-Day Kyushu Family Tour (Singapore Guests) 

Testimonials

We would like to express our utmost gratitude and appreciation for the thoughtful

itinerary and arrangements for our group by Japan Kyushu Tourist and

Takako-san   This was a family trip for the parents as they have not had a vacation

2015 til the end of the pandemic. I found Japan Kyushu Tourist on the Internet while

looking for options as our tour of Kyushu with JTB Sg office had to be cancelled

due to insufficient participants. 

The process of engaging with Japan Kyushu Tourist was very personal and smooth,

I was asked if I had any themes, location or activity wish lists in mind to visit. I had

very simple wants and highlighted my mom’s vegetarian meal needs, a couple of

activities like fruit picking, and a request for 1.5days free and easy in FUK before we

departed, also I stated that we are a chill group who didn’t need a “marathon itinerary”

that requires us to wake up super early everyday and cover miles in a bus to cover

everything, just good food and some sightseeing peppered with own time to do

shopping will be good. 

 

Takako-san got the above description down pat, the itinerary’s pace was exactly

what worked for us. We would check out by 9am after a hearty hotel breakfast each

morning and reach a point of interest 1.5-2hrs away in a new city each day, 2-3 places

of interest with even up to 2hrs time per place. The Eglish speaking driver,

Mr Mark Monden, assigned to our group was always looking out for our interest too.

When we couldn’t see Mt. Aso due to bad weather, he researched on a nearby

children’s petting zoo with cute activities where we could visit.

Admission fee was not included and an additional cost to us but we were very

appreciative of the effort and thought especially when we noted other bigger tour

groups’ participants were just hanging around the museum area because they were

just placed there. Sure we did not have a tour guide attached to us unlike if we

followed a big tour group like JTB but our driver Mark-san was so considerate and

always told us how much time we spend at each place was

up to us. When it was raining at the fish market, Mark-san told us we could

even bring our purchases to eat inside the van if we liked and he always found a

place close to wait patiently in the van for us at each location, just in case we needed

him at any time.

Little things like that felt big and I keep feeling grateful that I found Japan Kyushu Tourist. 

 

Takako-san and Masa-san were also always super prompt to respond.

(Of course for fellow vacation planners, please be professional even though it’s

vacation planning and reciprocate with punctuality on  timelines and communication ) . 

I actually didn’t expect Japan to be so very crowded with tourists now as I wasn’t

following the news weeks before due to work. But the entire itinerary was so well

organized we weren’t impacted. We checked ourselves in at hotel receptions with our

passports citing “Japan Kyushu Tourist” (tip to keep the Katakana wording of that on

hand too, as some places the hotel staff may not be too proficient in English), the

accommodations arranged were super comfortable. Our best meal was the dinner

at hotel on our first night in Harazuru, parents were gushing throughout the meal!

Plus the beautiful onsen!! All the other hotels with onsens, the breakfast spreads

were yum. Whenever in the city area, we were placed in hotels that

are conveniently located near main train stations with malls. The entire trip was

a perfect balance of sightseeing and then personal time for shopping each evening

after 5pm!!

It’s also the perfect balance between a self planned vacation and the hectic itinerary

of a tour group,  I Loved that we were more in control of our time even with a planned

itinerary. 

 

We appreciate the beauty of Kyushu so much now. My sister and I had a chat and

we think should return  to Japan in future, it will be back to this region via Fukuoka

rather than Tokyo, where the people are warmer and more receptive of tourists

especially since the crowding started.