Frequently Asked Questions
1 Customized tour Service
● What kind of services do you provide with your customized tours?
We offer fully customized tours with comprehensive travel services. From bespoke
itinerary planning, private vehicles, and hand-picked accommodations to expert
local guides, curated dining, and authentic Japanese experiences—we take care
of every detail of your journey.
● How do you create the itinerary?
Our bespoke planning process begins with a deep dive into your travel style and passions.
Our model itineraries serve as a starting point for this discussion.
Whether you seek hidden gems, cultural immersion, or luxury relaxation, we hand-craft
each day to ensure your itinerary is as unique as you are.
● What is a Bespoke Itinerary?
We take pride in our bespoke itineraries, meticulously designed to showcase
the very best of Kyushu.
A bespoke itinerary is a fully personalized travel plan, crafted from scratch to align
with your unique interests and preferences. Unlike standard tours, we offer exclusive
experiences and a flexible pace, ensuring every moment of your journey in Kyushu is
truly one-of-a-kind.
● How do you design a bespoke itinerary?
Through personalized consultation, we design the ultimate journey tailored exclusively
to you
Step 1: Discover Your Inspiration
We provide a diverse collection of model itineraries designed to showcase the different
facets of Kyushu—from gourmet food trails to hidden hot spring retreats. These serve
as a creative foundation. You can browse these samples and select the one that best
resonates with your travel style and interests.
Step 2: Personal Consultation
Once you have chosen a starting point, we dive into the details. We listen closely to your
specific desires: Are there particular flavors you want to taste? Do you prefer a faster or
slower pace? Are there any “must-see” landmarks or “off-the-beaten-path” experiences
you crave? This is where your unique personality begins to shape the trip.
Step 3: Refinement into a Bespoke Journey
Using the model itinerary as our canvas and your feedback as our guide, we meticulously
refine every detail. We adjust the logistics, secure exclusive access, and hand-pick
accommodations to create a truly one-of-a-kind Bespoke Journey that is tailored
exclusively to you.
● Could you suggest an itinerary to enjoy seasonal experiences?
Kyushu offers a diverse range of seasonal experiences, from majestic volcanic
mountain ranges to pristine beaches—all waiting to be discovered.
We can weave the essence of Kyushu into your journey, tailored to your schedule:
from the delicate cherry blossoms and lush greenery that herald the arrival of spring,
to the vibrant energy of traditional summer festivals and the dynamic scenery of our
beaches. Experience the brilliant colors of autumn foliage and the ethereal beauty
of rime and silver frost that transform our winter landscapes.
● Could you design an itinerary for a group with seniors?
We can design custom itineraries for groups with seniors, ensuring a comfortable and
relaxed pace. Since you travel by private vehicle, reaching the vicinity of each spot is
no issue. Our main priority is the walking route from the parking spot to each destination,
ensuring it is short and accessible for all members.
We carefully select routes that avoid steep slopes and stairs, ensuring a smooth
experience for everyone. If wheelchair assistance is required, we can arrange for appropriate
support and prioritize locations with barrier-free facilities, so you can enjoy Kyushu’s beauty
without any physical strain.
● Could you design an itinerary for a family with children?
We can certainly design the perfect itinerary for your family. With its abundance of amusement
parks, aquariums, and safari parks, Kyushu is the ultimate destination for families.
We would be delighted to coordinate a bespoke itinerary that caters to your children’s wishes,
ensuring an engaging experience for the whole family.
● Why should I choose a private vehicle instead of public transport?
Access to Hidden Gems
Many of Kyushu’s most profound sacred sites and scenic vistas are tucked away in
remote areas. The private vehicle is the only way to reach these “hidden gems”
comfortably and efficiently.
Seamless Comfort & Local Insight
Forget the stress of navigating complex maps or carrying heavy luggage. In the privacy
of your vehicle, you can rest between stops or engage in deep conversations with your
guide about local history and culture.
● Could you provide details about the private transportation you provide?
Your private vehicle is carefully selected to match your group size and luggage
requirements, ensuring maximum comfort and a seamless travel experience throughout
your journey.
For small groups
Japan Taxi : up to 3 people, TOYOTA VELLFIRE : up to 5 people,
TOYOTA HIACE : up to 8 people
For large groups
Small-size bus : up to 25 people, Medium-size bus : up to 30 people
Large-size bus : up to people
● Do the private vehicle drivers speak English?
For small groups, our private vehicle drivers (Japan taxi, Alphards, Vellfires, or Hiaces) are
English-speaking. Therefore, a separate tour guide is generally not required.
For large groups, an English-speaking licensed guide accompanies the tour to ensure a
seamless experience, as bus drivers typically do not speak English. This allows for smooth
communication and expert insights throughout your journey.
● Do the English-speaking drivers for small group also work as tour guides?
Our English-speaking driver-guides act as your personal concierges throughout the day.
Rather than waiting in the vehicle, they will escort you directly to the attractions, sharing their
deep knowledge of local history and culture to ensure a truly immersive and seamless
experience.
● Could you arrange a Chinese-speaking driver for a small group?
We can also arrange a trilingual Japanese driver who speaks English and Chinese.
● Why Choose a Dedicated Transport Service? (Private Vehicle vs. Rental Car)
Renting a car might seem flexible, but it often comes with significant inconveniences.
Driving in Japan requires constant attention to navigating complex road conditions
and dealing with strict parking regulations.
In contrast, our dedicated private vehicle service features an English-speaking driver,
allowing you to simply sit back and fully immerse yourself in the journey.
There is no need to worry about navigating unfamiliar roads or searching for parking.
Your personal driver acts as a concierge and guide, sharing Kyushu’s deep history,
hidden gems, and local legends that remain tucked away from guidebooks.
This is more than just transportation; it is a curated, fully guided travel experience,
expertly tailored just for you.